Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship anywhere within Australia.

Shipping rates are based on the value of the total order.

Delivery Times

Providing stock is available all orders are dispatched the next business day.

Perth, Far North Queensland and Darwin – 5-8 days
Sydney, Melbourne and Adelaide – 1-3 days
Brisbane, Canberra and Newcastle – 3-5 days
Country and regional areas to add 2-3 days to the closest city outlined above

If you require urgent delivery dates please contact us.

Collection

Orders can be collected from the warehouse the next business day with no freight cost incurred. Please call us on 1300 267 733 if you would like to collect. See the warehouse address below.

WFDS
47-53 Hallam Valley Road
Dandenong South
VIC 3175